Feel free to use the form below or email to send your inquiries or comments. If you are interested in WordPress related services, be sure to check out the WordPress Themes Portfolio Page
What to Expect
Once I receive your inquiry, I will get back to you with any questions, and a proposal. Typically, I will develop your project on a test server of ours (though if your domain is fresh you may want to save time by having us work live on your site). I provide documentation for all work done (for example, if you have functionality added to a CMS theme, you’ll receive documentation with clear instructions for using the new system).
Syncing Files (optional)
If you like the idea of automatically having files on your hard drive as soon as we edit or add new ones, consider joining DropBox. Just sign up and install the small program. Create a folder with the name of your site. If you ‘share’ this folder with service@interstice.biz we will be sure the latest file versions are in your DropBox folder (/on your computer).
Payment Terms
I ask for an upfront payment of 50% from first time clients, and for projects over $500. I accept credit card and Paypal payments via Paypal.com and will send you email invoices via Paypal. Most clients prefer informal agreements, but if you would like to have a contract included that covers your rights to the intellectual property (and a few other basic, but sufficiently clear terms), I will provide you with a contract to print, sign and send back. In such cases, you must include a physical address, full name and signature. If you can do this via email, so much the easier.
Optional Escrow Services
If you would prefer to use an escrow service, you may choose from the options below to initiate a project using escrow and dispute resolution services. Please be advised that this typically adds 10% to the total project price, but has the advantage of escrow and dispute resolution services. Some clients like to start out by using one of these services for a project, and then switch to informal payment agreements or basic contracts for future projects.
If you don’t have an account with one of these sites, it will first take you through a signup process.
Web Hosting
Shared Hosting (for most small-medium sized sites)
Want to get a head start on launching your new web site? If you don’t have a web hosting account (or aren’t happy with your current host) you can get ahead by setting up a web hosting account while we get back to you about your inquiry. I recommend http://hostmonster.com as the best all-round shared hosting company of the many we’ve tried (for dedicated check out LiquidWeb). Host monster has the best site uptime (I’ve hosted over a dozen domains there for over 4 years and only twice has any of them been down, and that was only for a few minutes each time). 24/7 online chat support with less than a minute wait ever. You can’t beat that. As such we’ve become affiliates for HostMonster who receive commission when a new customer signs up. We feel this strongly about the quality of HostMonster (and found ourselves recommending them so much anyway!) compared to other hosts we’ve tried.
Register a domain and sign up for web hosting at HostMonster
Dedicated Hosting
After trying several, as well as getting invaluable feedback from clients and colleagues, I have to suggest (if I could pick only one) LiquidWeb. The customer service can’t be beat (check out customer websites and testimonials) The reliability and guarantee are great (30 minute fixes to dedicated server failure, reimbursement for up to x10 any downtime experienced). LiquidWeb also offers shared hosting, so if you’re not sure about going dedicated, choosing LiquidWeb for shared hosting is a good step (it’s easy to upgrade).
LiquidWeb Dedicated Hosting Plans and Pricing
Looking for something in between shared and dedicated?
LiquidWeb VPS Hosting Plans and Pricing
Web Host Blacklist
- GoDaddy +10%
- Host Gator +5%
I hate to do it but… There are a handful of others I’m tempted to list, if only to dissuade you from committing to sub-par hosting, but the list above are so bad I have found it necessary to adopt the following policy:
Clients with sites hosted with a provider listed above (for any projects involving setup or migration of sites):
a) will be charged the additional fee (listed),
OR
b) have the option of allowing us to move your site to a decent host for free.
Terms of Free Site Migration
If you have several sites to move we can negotiate a low bulk rate, but in most cases there will be no charge if you choose one of our preferred hosts. If you opt for free migration from a host listed above, you are responsible for the hosting fees (you will no longer pay fees to your old host, but instead to the new host), but we will migrate all files and data for no charge if you choose one of our preferred hosts.
I am not trying to make things difficult for people with these hosts, but trying to get you to decent hosting from the beginning. It’s your canvas! I’ve also finally added up the extra hours I’ve spent admin-ing sites only on these particular hosts, and it’s just too much to bear alone.
–The main offense? The worst hosts are the mega hosts who boast bulk domain registration. With hosts like these, every admin area is very sales-centric, while being completely compartmentalized and impossible to navigate to do any of the most basic things –as you can do on decent hosting.
I won’t even go into downtime and throttling — downtime is not BAD with these listed hosts, but not great either, whereas HostMonster really impresses me as far as uptime for regular/shared hosting. Bandwidth throttling and such tend to be ongoing issues with these mega domain hosting type operations like GoDaddy.
Don’t believe the hype of these mega hosts! Move to a decent host (HostMonster (though also a mega host) lets you do multiple domains without the extra hurdles, is as affordable as they come) or a good host (like dedicated or virtual with Liquid Web)! If you can find a locally owned host, even better!
